Effective Date: September 17, 2026
Yeyi Enterprise, operated by Hubei Yeyi Industry & Trade Co., Ltd. (“Yeyi Enterprise,” “we,” “us,” or “our”), respects the privacy of business customers, prospective buyers, and other visitors who interact with our website, advertising forms, and sales team. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.
1. Information We Collect
We may collect business contact and inquiry information, including:
- Name;
- Work email address;
- Telephone or WhatsApp number;
- Company name;
- Product requirements, specifications, customization requests, and other inquiry details; and
- Estimated or requested purchase quantity.
We may also receive limited technical information when you use our website, such as IP address, browser type, device type, referring page, pages viewed, and cookie or similar technology data.
2. Sources of Information
We collect information from:
- Inquiry and contact forms submitted through the Yeyi Enterprise website;
- Meta, Facebook, or Instagram lead advertisement forms;
- Emails, telephone calls, WhatsApp messages, social media messages, and other communications initiated by customers or prospective buyers; and
- Cookies and third-party technical services used to operate, secure, and understand the performance of our website.
3. How We Use Information
We use personal information to:
- Respond to inquiries and communicate with prospective or existing customers;
- Send requested product catalogs;
- Provide wholesale quotations, pricing information, and minimum order quantity (MOQ) details;
- Prepare and discuss OEM, ODM, private-label, packaging, and other customization solutions;
- Follow up on customer inquiries and business opportunities;
- Manage customer relationships and maintain business records;
- Operate, secure, troubleshoot, and improve our website and services; and
- Comply with applicable legal obligations and protect our legitimate business interests.
4. How We Share Information
We do not sell customers’ personal information.
We may share information only when reasonably necessary:
- With service providers that support our business, such as website hosting, email delivery, customer relationship management, analytics, security, and other necessary technical services;
- With professional advisers or business service providers where required for legitimate business operations;
- To comply with applicable laws, regulations, legal processes, or lawful government requests; or
- To protect the rights, safety, security, and property of Yeyi Enterprise, our customers, or others.
Service providers are expected to use personal information only for the services they provide to us and to protect it appropriately.
5. Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business and transaction records, resolve disputes, enforce agreements, and meet legal, tax, accounting, or regulatory requirements. When information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably practicable.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
7. International Data Transfers
Yeyi Enterprise serves customers in multiple countries. Personal information may therefore be processed or stored in countries other than the country where it was collected, including where our company or service providers operate. Where required by applicable law, we use reasonable contractual, organizational, or technical safeguards for international data transfers.
8. Cookies and Third-Party Services
Our website may use cookies and similar technologies that are necessary for website operation, security, performance, analytics, and user experience. Third-party services, including hosting, analytics, embedded content, social media, advertising, spam prevention, or communication services, may also place or access cookies according to their own privacy policies.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website functions.
9. Your Privacy Rights and Choices
Subject to applicable law, you may contact us to request:
- Access to the personal information we hold about you;
- Correction of inaccurate or incomplete information;
- Deletion of your personal information; or
- Withdrawal of consent for marketing communications or a request to stop receiving marketing follow-up.
To make a request, email info@yeyienterprise.com. We may need to verify your identity before completing a request. You may also unsubscribe or ask us to stop marketing contact at any time. Service-related or legally required communications may still be sent when necessary.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, or legal requirements. The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through other appropriate channels.
11. Contact Us
If you have questions about this Privacy Policy or how Yeyi Enterprise handles personal information, please contact:
Yeyi Enterprise
Email: info@yeyienterprise.com